FAQs

Q: Where do you ship from? 
We ship from Miami, Florida
Q: How long does it take to ship the order? 
We ship orders usually within 2-3 days. For USA customers it takes 2-3 days for order to be delivered. For International customers it takes 7-14 days depends on country. International orders we ship using DHL.
Q: How do i check status of my order? 
As soon as we ship the order, we will send you confirmation and tracking number information.
Q: Do germicidal lamps kill viruses?
Yes - germicidal UVC lamps kill up to 99.9% of most viruses, airborne bacteria and mold spores.
Q: Will germicidal UV take care of mold?
Yes. Germicidal UVC lamps will kill up to 99.9% of mold and help prevent future mold growth.
Q: Should UVC lamps be cleaned?
Yes - depending on the surrounding environment, UVC lamps should be checked periodically (approximately every three months), and can be cleaned with a dry cotton cloth or paper towel. Wear rubber gloves and clean with alcohol only. This will also help maximize lamp life.
Q: How much intensity do I need to kill certain organisms?
The exposure of germicidal ultraviolet is the product of time and intensity. High intensities for a short period and low intensities for a long period are fundamentally equal in lethal action on bacteria. The inverse square law applies to germicidal ultraviolet as it does to light: the killing power decreases as the distance from the lamps increases. The average bacterium will be killed in ten seconds at a distance of six inches from the lamp
Q: How do germicidal lamps kill?
Ultraviolet light in the germicidal wavelength - 185-254 nanometers - renders the organisms sterile. When organisms can no longer reproduce, they die.
Q: What damage will the lamps do to me?
Prolonged, direct exposure to UVC light can cause temporary skin redness and eye irritation, but does not cause skin cancer or cataracts.