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Frequently Asked Questions


How to prevent hair to get stuck?

Please, if you have long hair take thin hair strand, keep curler straight and you curler barrel should be facing away from your hair. Start with 1/2 inch hair (Don't put in too much hair at once, If your hair is soft, the width should not exceed 1cm. If your hair is rather hard but even less.)

How long does it takes to receive the order?

Please allow 2-5 business days (excluding weekends and holidays) for order processing. Please note that orders to US destinations may take 1-7 business days from the date that it is shipped out, not necessarily from the date that it is placed, depending on the shipping method selected and final destination of the order. If you are outside of USA it is going to take 7-20 days depends on location

Do you have warranty?

Yes, of course. Inno-Huntz offer 1 year warranty. Please, make sure that you keep safety sticker on the device. 

The battery barely holds enough charge to do my full head of hair?

Yes, normally it is enough to curl the whole head. Please, make sure your curler is fully charged. Remember, switching on and heating is taking a lot of battery, do it just once. 

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